To return your order, please follow our 4-step process:
1. Fill out the return form at the bottom of the packing slip.
2. Make sure all items are in the original factory packaging. Remember, the items returned should not be opened, washed, or worn.
3. Place the return form and the items you want to return in an envelope or box.
4. Address your package to the "Wearever Returns Dept." and mail your package back to us. Please keep the tracking number as proof of return.
For exchanges, please arrange for shipping back to us. Wearever will gladly cover the shipping of the new products only back to you. We will process your refund per our policy, when we receive the return. If you would like a different item, please place a new order for that item. If you need assistance with placing a new order, please call us at 1-866-379-8198.
Returns must be sent to the following address:
Prime Life Fibers
Attn: Returns Dept
4537 Hillsborough Rd.
Durham NC 27705