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Contact Us


We are here to assist to you in completing your order and to answer any questions you may have about our incontinence panties and briefs.

You may contact Wearever Underwear via email at or by telephone toll-free at 1.866.379.8198 between the hours of 9 am to 5 pm EST. You can also use our online contact form.

For fastest service, please call the toll-free number.



Please Note: Wearever does not ship orders outside of the United States. Any international orders placed through our site will be cancelled. For international orders, please check out our International Distributors page to see if there is a distributor in your country.

Free standard shipping is available on orders over $60. Orders under $60 will include a $8.95 flat rate standard shipping charge. 

We ship the majority of our orders via USPS. If you need your order to ship via a specific carrier or with expedited shipping please call our toll-free number 1.866.379.8198 to have a representative give you a quote on the cost and take the order.

Orders typically ship the next business day. Orders are typically delivered within 5-14 business days from date of order. We do not ship on weekends or federal holidays. You will be notified via email when orders are shipped.

Sales Tax: We are required by law to collect state taxes of 7% from residents of North Carolina.

Postal address for mailed orders:
Wearever- Prime Life Fibers
4537 Hillsborough Rd
Durham, NC 27705